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What you need to know about Friskies and our commitment to quality cat food

Purina is committed to making quality, safe products that cat owners trust to feed their feline family members.

 

We’re aware of unfounded rumors that raise questions about the quality of some Friskies products. These are false accusations, not based in fact, and sadly, they are misinforming consumers.

 

Cat owners can wholeheartedly trust Friskies for their furry friends. More than 20 million cats eat and enjoy Friskies products each day.

 

If you have questions, please contact us. We only want the best for your cat. 

 

US toll free: 800-551-7392

Canada toll free: 800-268-5345

 

 

Frequently Asked Questions

 

  1. Is Friskies cat food safe?

Absolutely. Our Friskies products are safe and can be fed with confidence.

 

The quality and safety of our products are our top priorities, and we have strict quality control standards.

 

  1. What do the 1157, 1159 and 1161 codes mean?

These numbers are codes indicating the factory locations where we make Friskies; they are not unique batch codes. Consumers can, and should, find one of these codes on every can.

 

Friskies products are made in our U.S. factories by our skilled, passionate employees who are proud to make quality pet food for millions of pets. Part of our quality control process includes thousands of checks throughout the production process. We have full confidence in our Friskies products due to our extensive quality and safety controls.

 

  1. What are you doing for consumers who contact you?

We always take consumer feedback seriously and work hard to gather as much information as possible. This includes following up with consumers promptly, trying to gather information about the product and cat, and connecting with their veterinarian in some cases.

 

  1. How can you explain these consumer comments online?

We’re aware of these rumors. These are false accusations, not based in fact, and sadly, they are misinforming consumers.

 

Millions of cats eat and enjoy Friskies products each day. Consumers can continue to feed our products, including Friskies, to their cats with total confidence.

 

We encourage any consumer with questions to contact us.

  • US toll free: 800-551-7392
  • Canada toll free: 800-268-5345

 

Posted August 9, 2019